Contact Us & Boutique Concierge
Connect directly with our handloom stylists, fulfillment concierge, and legal grievance officers.
KALYANA VASTRA
(Proprietor: Yakaswamy Rathnam Narayana) • GSTIN: 24AFGPN1401D1Z7
Rajhans Fabrizo Textile Market, BRTS Rd, near Polaris Textile City, Magob, Surat, Gujarat - 395010, India
Mon – Sat: 10:00 AM – 08:00 PM IST
Sunday: 11:00 AM – 06:00 PM IST
Send an Enquiry or Service Request
Please fill out the form below. A senior concierge officer will contact you via WhatsApp or Email within 2 to 4 business hours.
Grievance Redressal Officer (Mandatory Compliance)
In compliance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, patrons can escalate unresolved matters directly to our appointed Grievance Officer:
Address: Rajhans Fabrizo Textile Market, BRTS Rd, near Polaris Textile City, Magob, Surat, Gujarat - 395010, India
Direct Grievance Email: grievance@kalyanavastra.com
Grievance Helpline: +91 9824779591
Working Hours: Monday through Saturday, 10:00 AM – 6:00 PM IST
Statutory Acknowledgment: Every consumer grievance is formally acknowledged within 48 hours with a unique tracking ticket and redressed within 30 days of receipt.