Privacy Policy

At Kalyana Vastra Handlooms (Kalyana Vastra Ateliers Private Limited, "We", "Us", or "Our"), we honor the solemn trust you place in our heritage atelier. This Privacy Policy outlines the types of personal data we collect from patrons visiting our digital storefront, how we process and safeguard that information, and your statutory rights under applicable Indian privacy laws.

This policy is published in accordance with:

• The Information Technology Act, 2000 (IT Act) of the Republic of India;
• Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules); and
• The Consumer Protection (E-Commerce) Rules, 2020.

When you interact with Kalyana Vastra, create a patron account, place a bridal order, or contact our concierge, we collect only information essential to authenticating your identity and fulfilling your handloom order:

Our web platform uses lightweight, modern web cookies and local storage tokens to provide a frictionless boutique shopping experience:

• Authentication Session Cookies: We store an encrypted JSON Web Token (JWT) cookie (auth_token) when you verify your phone number via OTP, allowing you to access your order history without re-authenticating on every page view.
• Shopping Bag Persistence: Local browser storage is utilized to remember your selected sarees and wishlist items across browser sessions.
• Analytics & Performance: Aggregated, anonymous traffic telemetry to monitor server responsiveness and prevent digital fraud.

You may disable cookies through your browser preferences; however, doing so may prevent you from maintaining a persistent shopping cart or checking out.

We maintain a strict Anti-Spam Policy: Kalyana Vastra NEVER sells, trades, rents, or licenses your personal contact information to third-party telemarketers or external advertisers.

Your information is shared strictly on a confidential need-to-know basis with authorized service partners under strict non-disclosure contracts:

6. Data Security Protocols & Retention Periods

Kalyana Vastra deploys comprehensive technical and organizational safeguards to protect your personal data from unauthorized access, accidental alteration, loss, or destruction:

• End-to-end transport layer encryption (HTTPS / TLS 1.3) across all storefront browsing and checkout routes.
• Encrypted database storage with principle-of-least-privilege access limited to authorized atelier fulfillment officers.
• Transactional tax invoice records retained for 7 years to comply with the Goods and Services Tax Act and Income Tax Act requirements, after which records are securely archived or purged.

7. Your Statutory Rights Over Your Data

Under the Indian IT Rules and Consumer Protection regulations, you hold the following rights regarding your personal information:

• Right to Access: You can review your profile information and past order history anytime via your Patron Account Portal.
• Right to Rectification: You may request correction of erroneous phone numbers, spelling errors in delivery addresses, or email updates.
• Right to Withdraw Consent / Account Deletion: You may request closure of your account and deletion of marketing profiles by emailing our Grievance Officer.